How can I add “Refund” button for customers to request refund?

  • Resolved ajinkyaa

    (@ajinkyaa)


    3 weeks, 4 days ago

    I’ve created website using tutor lms and woo commerce. Everything’s working, the only function missing is ‘Refund” button. In tutor lms there is no ‘request refund’ button available for customers. I’ve refund functionality ready at backend but there is no option available for customer to send refund request.

    I’ve been trying to install different plug-ins to add that functionality but its not working as the “Refund” button must be on orders section or it must have all order related data.

    Is there any way we can add this refund button or any other way to resolve this issue?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @ajinkyaa,

    Thank you for reaching out!

    Since you are using WooCommerce as the eCommerce engine, all order-related actions, including refunds, are handled through WooCommerce. To process a refund, you will need to manage it directly within WooCommerce. You can do this by:

    1. Navigating to WooCommerce > Orders in your WordPress dashboard.
    2. Selecting the order that needs a refund.
    3. Using the Refund option available in the order details to issue a refund.
    Thread Starter ajinkyaa

    (@ajinkyaa)

    @urnafiz But it’s backend part. I have refund functionality ready for me. I need request refund button for customers. How customers will apply for refund? There is no request refund button available on UI.

    This option should be available in ordere section for customers.

    • This reply was modified 3 weeks, 4 days ago by ajinkyaa.

    Hello @ajinkyaa,

    Since WooCommerce manages all order-related processes, including refunds, adding a “Request Refund” button requires customization. WooCommerce doesn’t provide this by default, so I recommend reaching out to their support or a developer to integrate it into the Orders section.

    Thread Starter ajinkyaa

    (@ajinkyaa)

    Thank you for the clarification.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.