• Hello, I want to add same licence key for a product and if I sell key customer who got already this key cant get same key get other one.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author PluginEver

    (@pluginever)

    Hello,

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    First of all, duplicating serial numbers is not a free feature. If you want to duplicate serial keys, you will be needing WooCommerce Serial Numbers Pro in the first place.

    Also, you cannot use the same generated or imported serial number unless you enable the option called Duplicate keys. In addition, a customer who has already got a serial number will not be able to get the same serial number is not a feature.

    The feature is needed only for returning customers. The customer must log in to the profile he used for his first purchase. In case the returning customer signs up for a new account and purchases another serial key, it will not be possible to recognize whether the customer is returning or a new one. In addition, many sites allow guest user purchases. This is why the option is not included.

    Still, we will share your query with our development team and will try our best to straighten things out.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Thanks
    PluginEver Support Team

    Thread Starter aizensoft

    (@aizensoft)

    Ok, if I buy pro Version customers who already buy same key dont get this key again?

    Plugin Author PluginEver

    (@pluginever)

    Hello @aizensoft,

    As mentioned earlier, The feature is not included. If the ‘Duplicate key’ option is enabled, the customer can buy the same key over and over again.

    I hope you get it now.

    Let us know if you have further queries. You can visit our site and talk to our live support team.

    Thanks

    Thread Starter aizensoft

    (@aizensoft)

    I add an option to the plugin, to add the duplicate key. But how can I add function, if customer buy this key again don’t get same key again?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘How can I add same key’ is closed to new replies.