• Resolved medo93

    (@medo93)


    i want to customize the button using css but i don’t know how to get the button class to do it ?
    how can i customize it ?
    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter medo93

    (@medo93)

    in other words: my registeration form encounter a problem regarding OTP send button
    i must click multiple time on different poisitions of the button to perform action

    i believe it’s css related problem, if not how can i fix it?
    can you please check the link : https://bit.ly/3dKE8EJ

    thanks

    Plugin Author miniOrange

    (@cyberlord92)

    Hello @medo93,

    Thanks for reaching out to us and providing us details on your issue.

    We checked the same and it’s working fine for us.
    Could you please let us know on which browser this issue is coming from?

    If possible, also let us know the resolution of the browser on which you are facing this issue.

    You can also reach out to us using the Need Help button in the plugin itself.

    Waiting for your reply.

    Thread Starter medo93

    (@medo93)

    UPDATE: the problem is not related to css because i managed to change css settings but nothing happened regarding ” non clikable ” button to send OTP
    i must click several times on different parts of the button to get my message

    i tried the plugin on other website with only Indeed Ultimate membership pro + your plugin with default wordpress theme and the same problem remains

    please help

    Thread Starter medo93

    (@medo93)

    i’m using Google Chrome
    it worked fine using Firefox.however, problem remains on chrome
    Resolution is 100%-90%
    tried as well using incongnito mode on chrome and nothing happened

    Thread Starter medo93

    (@medo93)

    + the same problem can be found on Mobile users as well using google chrome

    Plugin Author miniOrange

    (@cyberlord92)

    Hello @medo93,

    Could it be possible that the phone number that you are trying to enter is less than 7 digits?
    Our Send OTP button validates the phone number first and then only it lets the user click it.
    This is done to provide more security over OTP verification functionality.

    Thread Starter medo93

    (@medo93)

    problem has been solved after contacting support
    speical thanks to Shubham Varshney who was the reponsable of my issue

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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