• Resolved rt98506

    (@rt98506)


    Hi,

    I would like to edit/customize the WooCommerce Cart Abandonment Recovery email which is sent to customers. I would like to change the text in the body as well as the header and footer design. How do I do this?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi, do you mean the text of the email? When clicking on Follow-Up Emails you see all your templates. You can edit them there by clicking on “edit” ??

    Plugin Support Aamir

    (@aamiribsf)

    Hello @rt98506,

    Greetings for the day!

    In each email template, the Subject and the text of the body can be modified. Please see this screenshot:?https://d.pr/i/kuncoJ

    You can edit or change?the subject and the content of the email from there.

    The header colors are not managed by the cart abandonment plugin, please check your WooCommerce > Settings > Emails to know if you have customized the header, footer, and text colors of your emails, please refer to this?screenshot.

    I hope this helps. Looking forward to hearing from you.

    Best Regards,

    Plugin Support Aamir

    (@aamiribsf)

    Hello @rt98506,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

    Thread Starter rt98506

    (@rt98506)

    Hi, I’m referring to the header annd footer. Is it possible to edit these on the WooCommerce Cart Abandonment Recovery email which is sent to customers?

    Regards

    Plugin Support Aamir

    (@aamiribsf)

    Hello @rt98506,

    Thanks for writing back.

    As for the content that is shown in the email header such as the subject of the email, this can be directly changed from the email template in plugin settings. See this screenshot: https://d.pr/i/kuncoJ

    Regarding the background color and text color, this setting is managed by WooCommerce and can be changed in the email setting for WooCommerce. I have created a reference screen recording to guide you: https://bsf.d.pr/v/pet35N

    I hope this helps. Looking forward to hearing from you.

    Best Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘How can I customize the Cart Abandonment email’ is closed to new replies.