How can I delete this code

  • Resolved mahmoudkhaledselim22

    (@mahmoudkhaledselim22)


    2 years, 7 months ago

    How can I delete this code

    https://ibb.co/FX9rGvk

    1 – In the red arrow, how can these icons be deleted!

    2 – This box appears in the black circle.. How to make it a question mark to make it look better

    3 – In the green circle, the size affects the appearance of the notes, so how can this be modified?

    4 – How do I make a space between the first box in which the product is written, the quantity and the shipping price
    And the second box is written in the payment details because they are close to each other, and I fear that this will affect the written price
    It’s now 0, but I’m afraid when writing the price it doesn’t show up because of this convergence

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @mahmoudkhaledselim22

    The features that you are referring to are the premium features of the Dokan plugin. According to the www.ads-software.com rules, commercial products are not supported in these forums.

    The order details page of the free version looks like shown in this screenshot.

    Thread Starter mahmoudkhaledselim22

    (@mahmoudkhaledselim22)

    OK..but I think <span> – </span>2XL
    Not related to the paid part!
    Because when I disable Dokan Business, the problem persists
    Can you tell me how to prevent this from happening?

    Thread Starter mahmoudkhaledselim22

    (@mahmoudkhaledselim22)

    see this problem
    https://ibb.co/3dnQMjW

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @mahmoudkhaledselim22

    The span tag is not supposed to be shown at the place that you are happening to see. I am being able to reproduce the issue in my local environment. Would you mind having a look at changing the site language and seeing if the issue gets resolved?

    If changing the site language resolves the issue, then we can come to a conclusion that the problem lies with the translation file. Let me know how it went after changing the site language to English.

    Also, have a look if there is any conflict on your site. If you are not familiar with how to find if there is a conflict on your site then please visit this blog to get to know about it. I hope this will help.

    Thread Starter mahmoudkhaledselim22

    (@mahmoudkhaledselim22)

    I changed the language and it’s still the same
    I turned off all the plugins and the problem is the same

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @mahmoudkhaledselim22

    Have you tried switching to a default theme, for example, Twenty-Twenty? It seems like the theme that you are using has overridden the Dokan order details template. Let me know if switching to a default theme resolves it.

    Thread Starter mahmoudkhaledselim22

    (@mahmoudkhaledselim22)

    I just used Twenty-One because of your directions
    But the problem was the same, and nothing changed. Those annoying icons appear

    I see it appears with orders that have a size
    In another product that does not have sizes because it is not a clothing these symbols do not appear

    I’m just trying to guess and help you
    I am waiting for your reply and thank you for your help

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @mahmoudkhaledselim22

    Sizes are available when there will be a variable product. Uploading a variable product from the vendor dashboard is a premium feature of the Dokan plugin. According to the www.ads-software.com rules, commercial products are not supported in these forums.

    Thread Starter mahmoudkhaledselim22

    (@mahmoudkhaledselim22)

    Ok I will do it but I am facing another problem which is that the requests are not showing up
    As you can see there is a request
    But it appears that there are no requests, and I experimented with adding more than one request in more than one case, such as under processing, but this message always appears

    No orders found

    How do I solve it so that the requests appear

    https://ibb.co/rm0pRP5

    The All requests field does not show anything
    Can you tell me how to make it show all orders

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @mahmoudkhaledselim22

    I am not being able to reproduce the issue in our local environment. Also, we have not been reported any such issue earlier. It seems like this is a site-specific issue.

    Please check if there is any caching-related issue or any conflict on your site. Turn off the caching plugin if there is any that you are using to see if that is restricting the entry to be saved on the database.

    Make sure you have switched to a default theme like Twenty-Twenty and also have deactivated all the other plugins except WooCommerce and Dokan.

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @mahmoudkhaledselim22

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
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