• Resolved madeleineroseelliott

    (@madeleineroseelliott)


    I’m hoping to find a solution to an issue with a type of product we sell.

    We have 6 gas bottles in stock that we sell in two ways: the customer either orders a refill (bottle exchange) or purchase a new bottle with a contract for that bottle (this means paying a deposit).

    Currently, I have this set up as two variables:
    Bottle + contract = £70
    Refill bottle = £30

    However, these are technically the same product and the stock level is the same as no matter what the customer orders, they take one of our bottles.

    Because I have set these up as variables they cannot have the same SKU, so if someone buys a refill bottle the stock will go down for that variable but will stay the same for the other.

    Is there another setup in which I can have two prices for a product but the same/linked stock level?

    Many thanks,
    Maddie

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi Maddie,

    Yes, in this case, for the given product, you will want to disable stock management at the variation level and only enable it at the product level. That way, if any of the variations are sold, the product stock is reduced.

    Disable variation-level stock management:


    Link to image: https://snipboard.io/tsO3yX.jpg

    Enable stock management at product level:

    Link to image: https://snipboard.io/OM87fF.jpg

    Hope this helps.
    Thanks.

    Thread Starter madeleineroseelliott

    (@madeleineroseelliott)

    Oh great, I didn’t realise that would work. Thank you!

    Looking the opposite way, am I correct in thinking that if I want to manage stock at variation level then I need to disable stock management at product level? That’s what seems to work for us but I couldn’t actually find documentation on whether that was the correct set up.

    Other people seem to have both enabled but ours was not working when we did that.

    Plugin Support abwaita a11n

    (@abwaita)

    Thanks for getting back.

    Looking the opposite way, am I correct in thinking that if I want to manage stock at variation level then I need to disable stock management at product level?

    You can disable the stock management at the product level in such a case.

    In cases where both variation level and product level stock are enabled, the variation-level stock is preferred and will get deducted to correspond with your sales while the product stock will be “ignored”.

    Here’s a more detailed explanation – https://github.com/woocommerce/woocommerce/issues/14880#issuecomment-299709869

    I hope this clarifies.
    Thanks.

    Thread Starter madeleineroseelliott

    (@madeleineroseelliott)

    Perfect, thank you for the clarification!

Viewing 4 replies - 1 through 4 (of 4 total)
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