• Resolved eazy00

    (@eazy00)


    I just updated the Simple PDF Exporter plugin — now it does not work within my website. How can I rollback this plugin? I tried the WP Rollback plugin, but it states “It appears there are no version to select. This is likely due to the plugin author not using tags for their versions and only committing new releases to the repository trunk.”

    Thanks in advance for your time in helping.

    • This topic was modified 5 years ago by eazy00.
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  • Plugin Contributor Shambix

    (@shambix)

    Do you see any specific error in your logs? What happens when you export, exactly?
    I have tested it and it works fine on my end, so any details you can provide would really help identifying the problem on your end.

    Also, have you tried exporting less posts to exclude a lack of server resources issue, rather than a bug?
    eg. https://www.yoursite.com/?export=pdf&num=10&post_type=post&force

    • This reply was modified 5 years ago by Shambix.
    • This reply was modified 5 years ago by Shambix.
    • This reply was modified 5 years ago by Shambix.
    Thread Starter eazy00

    (@eazy00)

    Thank you for the info. Do you have an email where I can ask additional questions to get my website issues fixed? Thank you very much for your time.

    Plugin Author Duke

    (@dukessa)

    Yes, however, being a free plugin, custom support may take time or require a fee (every site/hosting is different).
    You can email me at infoATshambix.com, please make sure to include your PHP version, server RAM and error log. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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