how can i see where backup failed and why

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  • Plugin Support MixHa

    (@mixha)

    Hello @pifvouchers ,

    Please open the first section of the plugin named: “What will be backed up?”
    Find a subsection named: “Exclude by folder/file name (case-sensitive)”
    Here add these three rules, like on the image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to the “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save the “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that works for you ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @pifvouchers ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

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