Thank you for your message.
If you mean not updating the plugin version, you can do that in any of your WooCommerce plugin by just unmarking the automatic updates, but we do not recommend that as you could be missing a necessary updates.
On the other side, if you do not want the plugin to update your categories, there a few steps that you can follow:
Once you do that, you will be able to add the products to your own categories or change the category tree created by our products.
Just remember to not to delete the categories as they would be created again next time there is an update on the information, so you just want to hide them.
On the other side, we suggest you contacting our support team and open a ticket so they can guide you through the step-by-step configuration, go here:
https://www.bigbuy.eu/en/contact#tabpanel3
We remain at your disposal, reach out to us via the link above as we cannot find your contact through your nickname.
If our response was helpful to you, we hope you could raise the stars on your review.
]]>Thank you!
]]>We would really like to hear from you and about your experience.
Let us know if you were able to solve your question with our response and/or if you need additional help.
Additionally, please be kindly informed that some updates of the plugin are mandatory as otherwise the plugin will stop working (not all of them).
In order to get better support for all your doubts, we suggest:
We remain at your disposal.
BigBuy Team
]]>One quick question, I see the review is still on top of the list of our reviews (and with 2 stars) is that correct? Even if you moved it to Support?
@niravpandya2827 Are you still facing any issue?
]]>Unfortunately yes, I log out and back in, clear cache, but the review is still there. Hope someday it could be moved definitely.
Regards,
]]>