How can the Writing area area on the top of replies

  • Resolved mohib007

    (@mohib007)


    3 years, 5 months ago

    Dear support team

    Currently response writing area on both ends is at the end of the page after replies, which is really painful when thread is long.

    Is there a way in settings, which allows us to set writing area on the top of replies?

    Or the only is customize the plugin?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi @mohib007,

    Unfortunately, we don’t have a way to show the ticket reply area on top of the screen.You can go to tickets – settings – general tab and go to the “replies order” field where you can change the ticket replies order. That could be the closest approach to your query

    Regards.

    Thread Starter mohib007

    (@mohib007)

    thank you yes i guess sorting can help..
    and can i enable toggling by default, i mean all replies close by default?

    Plugin Author yeisonbp

    (@yeisonbp)

    Hi @mohib007,

    Could you explain more your question to better assist you?

    Plugin Author yeisonbp

    (@yeisonbp)

    Hi,

    I will mark this as solved, but if you have any questions, please let me know.

    Regards.

    This will put the reply area on top:

    #wpas-mb-replies > .inside{
	display: flex !important;
	flex-flow: column-reverse;
}

#wpas_admin_tabs_after_reply_wysiwyg_reply_form{
	display:block !important;
}

textarea#wpas_reply{
	height:200px;
}

.wpas-table-replies tbody{
	display: flex;
	flex-direction: column-reverse
}

.wpas-table-replies > colgroup > .col2{
	width: unset;
}

    The textarea height is optional, BTW. You can leave that out if you want the default height.

    Glad to read this discussion. thanks all

Viewing 7 replies - 1 through 7 (of 7 total)
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