How can we add additional data to a tracked order?

  • Resolved robertrosanke

    (@robertrosanke)


    2 weeks, 1 day ago

    Hello.

    I would like to transmit an individually generated rating link via php code as an additional property to Klaviyo for some orders.

    Similar to order meta. This is not an existing order_meta field. But the functionality is similar.
    If necessary, we can also create a new order_meta field if there is no other way.

    How can we modify the payload of an order that Klaviyo receives from WooCommerce? Is there a filter for this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author klaviyo

    (@klaviyo)

    Hi @robertrosanke

    Klaviyo’s plugin does not currently expose a filter for this use case. I have created a feature request.

    In the meantime you might want to explore sending this data via API as a custom event or profile property. Assuming you’d like to send this link to customers you’d either need to trigger a flow on the custom event or access the profile property in an email triggered on the existing Placed Order event.

    Thread Starter robertrosanke

    (@robertrosanke)

    Thanks for the info.
    I really appreciate that you have created a feature request.

    I’m just wondering if it’s worth spending hours studying the Klaviyo documentation and developing my own script to send events, or if I’d rather wait for a plugin update from you and solve the issue without much effort.

    I would like to wait for the plugin update, as long as it doesn’t take too long. That should be the most economically efficient.

    How long should it take until you have integrated a php filter and rolled it out via a plugin update?

    Plugin Author klaviyo

    (@klaviyo)

    There is currently no estimated release timeline for this feature request.

Viewing 3 replies - 1 through 3 (of 3 total)
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