How change email sender

  • Resolved adrianvatavu

    (@adrianvatavu)


    2 years, 11 months ago

    Hi,
    I have installed and configured “Email Template Customizer for WooCommerce” ..
    after modifying my emails I wanted to set the sender email but I can only do the test and then automatically set me the administration email, is it possible to insert a different email from the one from the WP administration?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter adrianvatavu

    (@adrianvatavu)

    I agree that in the list of all the emails in the plugin I see the setting that the email as recipient is the same as the one entered in woocommerce / settings / email (and it is the right one) if instead I enter one of the emails I see that the recipient a different mail is set and it is the WP administration mail
    Preview mails

    Plugin Support angelagrey

    (@angelagrey)

    Hi,

    To change the recipient, please go to WooCommerce settings > Email and change it here: https://nimb.ws/ILcRbP
    Change the address here: https://nimb.ws/qk3scT and the email will be automatically sent to this address.

    But the email in the “Send to” field in the template is the address you send the test email to, you can change it to any address and click the “Send test” button: https://nimb.ws/JTXYis
    It will always be the admin email. This is only for testing purposes and can’t be changed.

    Best regards.

    Thread Starter adrianvatavu

    (@adrianvatavu)

    Ok,
    I change the recipient’s e-mail from the woocommerce settings but now I do not receive the e-mails of any service, new order, order cancellation … I use sendinblue to send the e-mails, but the e-mails of the products in stock arrive, exhaustion …

    Plugin Support angelagrey

    (@angelagrey)

    So before you changed the email address, the email was sent to you properly, is that correct?
    If the address you added to the recipient(s) field is correct, could you try deactivating our plugin to see if the WooCommerce original emails are sent or not? Or switch to the old address to test?
    If with the old address, the emails are sent, but not with the new address, please check again the address if they are correct.
    If without our plugin, the emails are not sent, either, please check again your SMTP configuration.

    Plugin Support angelagrey

    (@angelagrey)

    Also, please make sure the email notification is enabled

Viewing 5 replies - 1 through 5 (of 5 total)
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