how do i add a video in the popup…?

Hello @mattmarais,

You can follow this article to embed the YouTube video.
https://www.ads-software.com/support/article/embeds/#usage

Hope that helps.

Dear @mattmarais ,

How are you today?
Just wondering whether you saw our previous message?
Please, let us know if you still need help with this issue.

Dear @mattmarais ,

We haven’t heard back from you for 7 days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.

Hi There
Yes I did resolve this issue. Thanks for getting back to me.