How do I change password, in a wedged situtaiton

  • I had a developer in India do my site, and now I’ve got a bunch of problems getting the credentials to point back to me. I am trying to get the password, email address, etc lined up, and everything is circularly-dependent and wedged.

    Last time I was able to log in, the email address still pointed to the developer (in India).

    I tried to change stuff, but the emails to ME are either not being sent, or are getting blocked by my emailer (they’re not in the spam folder, so I don’t know where they are going.)

    The password I had (one of the automatically generated passwords with all the special characters) no longer works.

    So everything is wedged in a maze of circular dependencies. If I could find a phone number for a human, I think it’d be easy to straighten out. But…

    Thanks

    David

    • This topic was modified 2 years, 6 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Moved to Fixing WordPress, this is not an Everything else WordPress topic.

    Give this a read, it contains methods for changing a WordPress password when the email method is not working.

    https://www.ads-software.com/support/article/resetting-your-password/

    Thread Starter davidboundy1

    (@davidboundy1)

    Thank you

    I got the password changed! Half done.

    Now I’m just stuck that I can’t change the email address — I get “There is a pending change of your email to [email protected]” but no such email arrives. What now?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Cancel that change. From PHPMYADMIN, go to the wp_options table and edit the row with the key “admin_email”.

    Thread Starter davidboundy1

    (@davidboundy1)

    Dear Steve —

    Is this a reply to my post, or did it end up misfiled? I looked up PHPMYADMIN and it’s all about the guts of SQL, which I hope is pretty irrelevant to this. If you in fact intended this to be a reply to my post, can you write it in baby talk? (If this is the only solution, I’ll leave it broken.)

    Thank you.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    No, it’s not at all irrelevant. PHPMYADMIN should be part of your hosting package. This is a trivial change to the database.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please contact your host if you need help finding it.

    Thread Starter davidboundy1

    (@davidboundy1)

    Thanks Steve.

    It may be trivial for someone that’s played with it before. I don’t have four to six hours and the supply of bad words to find the tool, learn it from scratch, and correct my own errors. If this is the best available solution, it’s better off staying broken.

    Thanks

    David

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You’re really having fun with this site, aren’t you? ??

    Thread Starter davidboundy1

    (@davidboundy1)

    Dear Steve —

    40 years ago, I was a REALLY GOOD compiler writer (I was invited to lecture at MIT). I changed careers 35 years ago. Today I just don’t have the patience to grapple with technology that wants to fight with me. If it doesn’t work the first or second time, my fight or flight response is flight.

    Thanks

    David

    Thread Starter davidboundy1

    (@davidboundy1)

    Another way to look at it — if it’s more complicated than you want to explain, it’s WAY more complicated than I want to figure out on my own.

Viewing 10 replies - 1 through 10 (of 10 total)
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