How do I edit a site wide header

  • Hello, thank you in advance for any help you can offer.

    I am using the nimble builder with the Customizr template. Everything was working great until the client asked for an edit to the logo file. While building, I created a header and set it to be used ‘site wide’… Now I can not seem to find a way to edit this header. I can change the header to custom and make edits, but all of the stats are wrong – margins, no sticky etc. Is there a way to edit the header after it has been set to Nimble site wide header?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author presscustomizr

    (@nikeo)

    Hello,
    Thanks for opening this topic. In normal conditions, Nimble Builder site wide header can be edited simply by clicking on each element of the header section.
    A quick documentation is available here on How to build your WordPress header and footer with Nimble Builder ?. In the documentation, this is explained for a page specific header, but the process is the same for the site wide header.

    If you can’t edit Nimble Builder’s header, it could be a problem specific to your website.
    I recommend the following troubleshooting process to isolate the cause of the issue :

    1. Use the latest software versions : make sure WordPress, your theme and plugins are all updated to their latest versions.
    2. In your WordPress admin, go to settings > general and verify that your WordPress Address (URL) and Site Address (URL) are identical. The website will not run properly if the urls are different.
    3. Cache plugin : if you use a server cache or cache plugin, clear it’s cache content and disable caching via it’s settings.
    4. Browser :
    • Check for plugin conflict : Install the WP official Health check plugin. Activate the troubleshooting mode. Then deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
    • Child theme : activate the parent theme if you use a child theme
    • Theme problem : try to activate a WordPress default theme ( Twenty … )
    • Javascript : make sure you did not insert custom javascript code ( like analytics, subscription popup… ), for example in a widget, that could break your site.

      • To log possible code errors on your website, enable WP_DEBUG mode and log the output of the debug.log to a file that you can share on https://pastebin.com/ or https://gist.github.com ( to get a debug log file you need to set define( 'WP_DEBUG', true ); and define( 'WP_DEBUG_LOG', true ); in your wp_config.php file.

      PROBLEMS IN THE LIVE CUSTOMIZER
      If you have problems accessing the live customizer or editing content already created with Nimble Builder, note that you can use the Debug mode.

      If relevant it also helps if you include screenshot(s) of the issue.
      (Tip : You can use an online screenshot sharing tool like https://prnt.sc/ to include a link to screenshot.)

Viewing 1 replies (of 1 total)
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