• Hello,

    How do I get this player to work? Much of the documentation posted on your website is outdated. For example, you can no longer get a Self-Hosted Player URL out of the box to test out the plugin. You have to wait for JW Player to get back to you and when you select a Cloud Hosted Player URL, it’s impossible to set-up the API keys because the plugin requires a premium version.

    Help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ilGhera

    (@ghera74)

    Hi @deewinc,
    with the right license of JW Player you can still download the player, which allows you to use this plugin for free.

    If you can’t do it and you need to use a cloud player, as you said you need the premium version to connect to JW Player using the API with your credentials.

    Here you can see how to set up the player:
    https://www.ilghera.com/documentation/setup-the-player/
    https://www.ilghera.com/documentation/add-your-api-credentials/

    Here how to publish videos:
    https://www.ilghera.com/documentation/publishing-videos/

    I know the documentation is not complete and I am sorry for this.

    Thread Starter deewinc

    (@deewinc)

    Hello,

    Thanks for your reply. I have gone through the documentation before posting here seeking help.

    1. The player needs either a Cloud Library Key, which JW Player readily provides for testing. However, you’re required to use it alongside API keys. On your plugin, the free version has grayed out the area to set the keys unless I buy the premium plugin. There’s no need to buy your plugin’s premium version yet I haven’t tested out the free one to see if it’s compatible on my website.

    2. The second one is the JWP Licence Key, which JW Player do not provide it out of the box. You need to contact them first to get the key. I have done so and they’re yet to respond. As it seems, getting this Key is not an easy task as it looks in your documentation.

    • This reply was modified 4 years, 10 months ago by deewinc.
    • This reply was modified 4 years, 10 months ago by deewinc.
    Plugin Author ilGhera

    (@ghera74)

    Hi,
    sorry, my answer was not clear enough.

    With this plugin you can use a cloud player even without the API, just add the URL of the player and start publishing videos.

    The advantage of using the API is the ability to select JW Player contents directly from the plugin, this includes videos, playlists and even players.

    Without the API you need to use the direct URL of the video you want to publish, try this for example:
    [video src="https://www.ilghera.com/videos/jw7-player-upload.mp4" /]

    Hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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