• Hello,
    How am I supposed to integrate Bitpay with WooCommerce? it is asking for a pairing code?? Also how do I get paid using this and how do I teach my customers how to checkout using bitpay? The support on bitpay.com is non-existent, unfortunately. They have a toll free number that leads nowhere except back to their website, there is no live chat or even email support. Not very comforting. Then I see that the reviews on this plug in are also very shaky and how do i even know if I have downloaded the correct version? The version on github didn’t work. When i tried to upload it to my wordpress dashboard, it said there was nothing located inside the zip file. I downloaded another version but its asking me for a pairing code???? What pairing code?? I really need a live person or at least live chat. Please respond. Thank you!

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author BitPay

    (@bitpay)

    Using the pairing code is described in section ‘Connecting BitPay and Woocommerce’ at https://bitpay.com/integrations/woocommerce

    Please note that a BitPay merchant account is a prerequisite. You can create a BitPay merchant account at https://bitpay.com/dashboard/signup

    We will update the documentation at the wordpress site in the coming weeks as well.

    Thread Starter newrockstars

    (@newrockstars)

    Hi there!
    Thank you for your quick reply. I really appreciate that! To clarify, I already have a merchant account with BitPay and I’ve already read those instructions a hundred times. When I try to add a new token, it only gives me a point of sale Facade option, not a merchant option. Again, I have a merchant account already with BitPay so what is going on? Also, what label am I supposed to use? Am I supposed to enable require authentication? I would attach screenshots if I knew how. So here is a copy and paste version. And here is my copy and paste dashboard proving I have a merchant account:

    Please provide more detailed info and answer all of my questions. I really appreciate it! Thank you so much!

    Merchant Profile
    EDIT
    Name
    NewRockStars
    Industry
    Consumer Goods
    Website
    https://nrskratom.com
    Support Phone
    773-305-7590
    Support Email
    [email protected]

    Add New Token
    Token Label

    Label

    Facade Point-of-Sale
    Client Require Authentication
    If authentication is enabled an API client will need to cryptographically sign every request. Please see documentation for more information.

    Information
    Created: Now

    Plugin Author BitPay

    (@bitpay)

    You can leave the label empty, leave the facade as ‘Point-of-Sale’, leave ‘Require Authentication’ enabled and click ‘Add token’. The page will refresh and display a 7 character pairing code.

    Make sure to select ‘Livenet’ in the BitPay Woocommerce plugin when entering the 7 character pairing code.

    Thread Starter newrockstars

    (@newrockstars)

    Okay great! I will try this now. Thank you so much for the clarification!

    One last question, if I have chosen to have my 100% of all of my payouts transferred to my bank account, do I still need to add a bitcoin address? If so, can you please recommend to me how to do that?

    Thank you once again! I truly appreciate your awesome support!!

    Thread Starter newrockstars

    (@newrockstars)

    Hello,
    I did everything you said and Bitpay is still not enabled on my checkout options, like the other options are. In fact, everytime I check to see the staus, the pairing code is gone and i have to re-enter it. I re-enter it and click save. Check the status and Bitpay is still not enabled. Why? My server meets the requirements. I have a VPS and checked with them today and confirmed all requirements.

    1. What speed should I select? It is defaulted to high.
    2. What payment statuses am I supposed to select? Shouldn’t they need to match with Shipstation which is the plug in I use for shipping? There are absolutely no instructions on how to integrate this with Shipstation. My order statuses in Bitpay are not the same as the ones in ShipStation. Please advise. This is very confusing!
    payment received-

    Thread Starter newrockstars

    (@newrockstars)

    I just did a test purchase and Bitpay is NOT an option for checkout on my store.

    What is going on??

    Thread Starter newrockstars

    (@newrockstars)

    I am supposed to have a merchant facade not a point of sale??

    Plugin Author BitPay

    (@bitpay)

    please send an email to [email protected] . I wil pick it up from there. I think it’s good to setup a Skype call, do screen sharing, and find out what goes wrong.

    Thread Starter newrockstars

    (@newrockstars)

    Hi there!
    Thank you so much for your quick response again. I am truly grateful for it. I have already contacted support through that email and unfortunately, they have only been able to provide general information that I have already implemented. They also indicated that they were incredibly overwhelmed with inquiries and could not give me a specific time as to when my situation would be responded to. They have not provided a ticket number at this point but you can find my inquiries through my email: [email protected]

    My skype is: newrockstars

    Can you let me know when we can chat on Skype? I will make myself available to you at literally any time you need me to be. I am on CST.

    Thank you so much for your kind help! You have no idea how much I appreciate it!!

    Plugin Author BitPay

    (@bitpay)

    I’ve added you on Skype.

    Some pointers beforehand:
    * Your BitPay merchant has been approved for $100/day. If you need higher limits, please increase your processing volume in your BitPay merchant account (Settings -> General -> Increase processing volume)
    * The minimum invoice price is $1 USD (or equivalent). If you try to create invoices below that amount, it will fail.

    Thread Starter newrockstars

    (@newrockstars)

    Hi there,
    Thanks again but support sent me an email and deactivated my account because there are kratom products in our store. This is the first time I’ve ever heard of not being able to purchase kratom with bitcoin. They gave me some false information and claimed it was highly addictive which is misinformation and a total lie. This is based on the scientific community’s findings and a recent analysis presented to the FDA/DEA from Dr. Jack Henningfield, the world’s leading authority on drug addiction. Research it. He has proven kratom (a plant) is NOT addictive and it’s also legal on a federal level! The pharmaceutical industry is in a mad rush to synthesize it into a much safer drug than the opiates they put out on the market, that caused our current opiate crisis. Furthermore, the kratom community is huge and influential. When the DEA tried to emergency schedule it last year, we rallied the support of 51 U.S. Senators in less than 30 days who put a stop to it! Bitcoin has always represented freedom and decentralization. I am deeply disappointed to hear this news and how Bitpay is now a part of the misinformation and is now perverting the philosophies of what bitcoin was founded on. Please tell your company that they need to destroy my data immediately and provide me with notification of how that was done. Our industry collectively represents hundreds of millions of dollars in yearly transactions. I will be altering them to this news. I appreciate your willingness to help me and your quick response but your company is a huge disappointment and a puppet for the government, which clearly do not have the best interest of mankind.

    Thread Starter newrockstars

    (@newrockstars)

    Btw–sorry for the typos and grammar. I typed this is about two seconds and hit submit without proofing or editing.

    Thread Starter newrockstars

    (@newrockstars)

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘How do I integrate BitPay With WooCommerce??’ is closed to new replies.