How do I make a conditional jump?

  • Resolved seongjuhong

    (@seongjuhong)


    2 years, 10 months ago

    I am using the pro version of a plugin called “survey maker”. Skipping questions by specific conditions is only possible with radio buttons (selection without duplicates) and not with multi-selection checkboxes. I want to have multiple options lead to different questions depending on the selected condition, how do I do that? Conditional result can only be done with redirect, result sheet, email, etc. under certain conditions, and the order of questions cannot be changed… If I need to change the source code of the plug-in, please let me know, it is a very important issue for me.

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @seongjuhong,

    Thank you for the topic.

    Please find the answers to your questions below:

    1. Regarding the Logic Jump functionality, it will normally work in the case of the Radio and Dropdown question types since the system clearly understands which answer exactly the user has chosen.
    And, depending on that answer, what section the user needs to go to and which sections he/she needs to skip.

    While in the case of the Checkbox question type, this process becomes much more difficult.
    The reason for this is that the user can choose more than one correct answer and the system will need to send the user to the particular section based on the answered questions.

    By the way, thank you very much for your suggestion.
    All suggestions are welcomed as they are mutually beneficial for all of us.

    We will let you know if we make any changes in this regard in one of the future updates.

    2. Sincerely speaking, I am not sure that I understand your question clearly.
    Please note, that the ordering of questions doesn’t give a priority to the conditions.

    Please clarify what is the purpose of the ordering and what is your expected result.

    By the way, as you are a PRO user, please contact us via this form for further discussion and premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums. ?

    Thank you.

Viewing 1 replies (of 1 total)
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