• andyd_ohd

    (@andyd_ohd)


    I have heard so many good things about this plugin but I am having issues trying to set it up with Microsoft365. Having discussed my issues with the Support team I believe I am able to move forward with the installation and use of this plugin.

    • This topic was modified 10 months ago by andyd_ohd.
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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @andyd_ohd,

    I understand the delay in our response may have caused some inconvenience. We apologize for the oversight, and we’ve taken note of this concern to prevent similar situations in the future.

    As you mentioned, our support team has already provided detailed instructions in your ticket to help you connect Microsoft Office 365 with FluentSMTP. To summarize the steps:

    1. Make sure you are using an account with the appropriate permissions.
    2. While generating the token use the account that will be used as the sender in FluentSMTP.

    If you continue to experience issues after following these steps, please feel free to reach out to us again. Our team is available to assist you and ensure a smooth setup process.

    Regarding your feedback, we appreciate your constructive criticism. We’re always striving to improve the functionality and user experience of FluentSMTP based on our customers’ feedback. We understand that any inconvenience during the setup process can be frustrating, and we sincerely apologize for any frustration you may have encountered.

    Your continued support is invaluable to us, and we hope that based on the overall functionality and benefits offered by FluentSMTP, you will reconsider your review. We’re committed to delivering a seamless plugin experience and welcome any suggestions that can help us improve.

    Thank you for your understanding.

Viewing 1 replies (of 1 total)
  • The topic ‘How do I receive support?’ is closed to new replies.