• Resolved coldrealms65

    (@coldrealms65)


    Trying to get my variation products to work with Facebook shops since they are forcing us all onto their platform, and I have an issue with variant attributes.

    Standard attributes like size and color are easy, what isn’t easy is custom attributes. I see how to add a single custom attribute via the “Additional Variant Attribute > Label” and the “Additional Variant Attribute > Value”

    But I have several special attributes that apply to different products how would I set that up?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi @coldrealms65

    Adding any specific attribute for any specific items on the same feed isn’t possible. Either you have to add all your custom attributes in a single feed or create different feeds containing different items with different attributes.
    However, creating a feed with different attributes won’t create any issues as the items having no value in a specific attribute field will keep it empty on the feed, and facebook will ignore those attributes for those specific items.

    I hope you are clear. Please, let me know if you have more queries.

    Best regards.

    Thread Starter coldrealms65

    (@coldrealms65)

    Thats mmostly clear, but how do I set up multiple custom attributes? There isn’t anything I see tying a Label to a Value. Does it literally go in order as I add multiples:

    Label

    Value

    Label

    Value

    ?

    Plugin Support ansarybadal

    (@ansarybadal)

    Exactly, first, you will have to add labels than the value field.

    • This reply was modified 1 year, 8 months ago by ansarybadal.
    Thread Starter coldrealms65

    (@coldrealms65)

    Ok, that works as expected. Thank you.

    New issue: Is there a way to only have it supply the value if that attribute is actually used for variations? Otherwise have it return nothing for that attribute?

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi,

    With the default feed output type, variations will get attribute values those used for the variation only. However, you can use “Parent” incase you want parent items attribute value as the variations value.

    Thread Starter coldrealms65

    (@coldrealms65)

    I am not sure what you mean about “default feed type” i’ll keep looking but if you could explain a bit?

    What is happening is there are products where there are a few attributes attached to the product where only one is used for variations (in this case “Magical Essence” is the one used for variations) but the other is not (In this example “Mystic Symbol” is not used for variations), but both values are appearing in the feed for each variation:

    <additional_variant_attribute><label>Mystic Symbol</label>
    <value>Triskelion</value>
    </additional_variant_attribute>
    <additional_variant_attribute><label>Magical Essence</label>
    <value>Blood</value>
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @coldrealms65

    Default feed output type means, no output type is set to the output type field on the right of the feed config.

    The attributes having no value will be included in the items feeds with no value and an end tag like this <value/> instead of this <value>Triskelion</value>.

    Thank you,

    Thread Starter coldrealms65

    (@coldrealms65)

    thanks for all you help this far.

    The issue is that both attributes are being shown when only one is set as “variant”

    Soto ccontinue the product above:

    there are 6 styles of backpack with different values for “Magical Essence” but in this call all have the same value for “Mystic Symbol”. Only the “Magical Essence” is used for variants.

    When tthe attribute is not used for the variant product how do I stop it from being added in my feed?

    The iissue is Facebook is dumb and throws a fit unless all attributes are different.

    The ccatch of course is some products in fact do use “Mystic Symbol” for variants.

    So how do I prevent ctxfeed from passing a value for an attribute when it is not used for a variant?

    • This reply was modified 1 year, 8 months ago by coldrealms65.
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @coldrealms65

    The issue needs to be inspected from the backend. Please, reach us from here along with a video explaining the issue on both the feed and facebook

    Thank you,

    Thread Starter coldrealms65

    (@coldrealms65)

    I will do so.. but your msg doesn’t actually indicate where to reach out to you ??

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi!

    Sorry I missed the link. Please, follow this link to open a ticket.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘How do I set multiple additional_variant_attributes?’ is closed to new replies.