How do I trigger banner when I am testing

  • Resolved seaforth

    (@seaforth)


    2 years, 4 months ago

    Once I have clicked Accept All or Reject All, I want to be able to reset the permissions for my browser so that I can continue to configure the banner.

    How would I do that?

    Thank you so much

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @seaforth,

    We always recommend using an incognito or privacy window in your browser when testing settings and configurations.

    Please also read our article regarding best practices: https://complianz.io/when-to-configure-the-complianz-privacy-suite/

    Kind regards, Kim van Dijk

    Thread Starter seaforth

    (@seaforth)

    I tried using Private and Incognito windows (in different browsers) but once accepted / rejected I cannot get the banner to appear again. I also tried clearing cache and cookies.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @seaforth,

    The banner should always appear in a new Incognito window, as you would count as a ‘new’ visitor in that case.

    Perhaps you could provide an URL to the website, so we can check if the banner appears correctly on our end as well?

    Kind regards,
    Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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