LinkedIn Not Working

  • Resolved private

    (@remery)


    9 years, 7 months ago

    We are having an issue with LinkedIn on this. When trying to share LinkedIn we are getting a redirect to Google. And our stat says 5.6k shares on a brand new post.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Nick the Geek

    (@nick_thegeek)

    Can you please share a link to where this is happening. Thanks.

    Thread Starter private

    (@remery)

    Sure, thanks for the help! We are news website so this is a majorly important issue for us. Here’s a recent news piece:

    https://icrunchdatanews.com/small-business-big-data-cost/

    We’ve tried the method of tricking LinkedIn with a share that has /?=xyz dummy variable. That didn’t work for us.

    Plugin Contributor Nick the Geek

    (@nick_thegeek)

    Remery,

    Sorry to be the bearer of bad news but there are some pretty big HTML errors on the site. There is a very good chance that this is what has caused the issue. It may be unrelated but until the HTML errors are repaired it makes it difficult to identify why this isn’t working right now.

    You can see the errors here
    https://validator.w3.org/check?uri=https%3A%2F%2Ficrunchdatanews.com%2Fsmall-business-big-data-cost%2F&charset=%28detect+automatically%29&doctype=Inline&group=0

    Granted, not all of these will really matter, but if you skip to the bottom you will see that there appears to be an extra set of <head> and <body> tags. This can throw off a lot on your site so it is important to get those errors fixed. It may also indicate other errors once that is fixed because the errors stop processing at that point.

    Thread Starter private

    (@remery)

    There was a couple errors that say ‘refresh’ with Google.com in the url. That is what linked is picking up it seems We are cached as ‘Google’ with LinkedIn. How is that fixed, any ideas? I bet that’s the root issue.

    On the extra set of head/body tags. Would that be coming from Google Analytics?

    Plugin Contributor Nick the Geek

    (@nick_thegeek)

    The errors are actual HTML on your site. It could be added via custom code, plugins, or custom code included in plugins. Errors like these are often a result of copying example code like

    <head>
<script src="...">
</head>
<body>
<div id="some-id">
</div>
<script>
//some script
</script>
</body>

    Something like that could be added to some text field like a widget, or maybe in Genesis Simple Hooks, or any number of other places.

    The HTML needs to be cleaned up so that I can continue to diagnose it. It is possible the HTML errors are actually causing this or it could be conflicts with other scripts.

    Thread Starter private

    (@remery)

    Thank you Nick. This has led us down the right path. We found the plugin causing the error. And I’m in touch with them directly on a bugfix.

    Thank you!!

Viewing 6 replies - 1 through 6 (of 6 total)
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