• `With this plugin users count is perfect but pageviews count two times each, for example, if I have 300 pageviews then it shows 600
    Is this counting “DOWNLOADS” as page views?

    Here is a screenshot: https://ibb.co/nLKNTrY

    Also, I use the addons “Slimstat Analytics – Heartbeat” and “Slimstat Analytics – User Overview”.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    That is bizarre. Could you open a ticket via https://support.wp-slimstat.com with the following info:

    – website URL
    – is the tracker set to work in server or client mode
    – do you have any other trackers installed, like GA

    Thank you,
    Jason

    Thread Starter S o f t f u l l y

    (@softfully)

    I submitted my issue from the above link so please check and let me know.
    I forget to send my website URL but my email is my website so you can check my email domain extension. I use the cache plugin and even Cloudflare.
    Thank you

    Thread Starter S o f t f u l l y

    (@softfully)

    Please, waiting for your reply…

    Plugin Author Jason Crouse

    (@coolmann)

    Hi, I’m looking into this. Sorry for the delay, I took a few days off for spring break. I will get back to you on your ticket by the end of today.

    Jason

    Thread Starter S o f t f u l l y

    (@softfully)

    Hello,
    I want to reply to your ticket at:
    https://slimstat.freshdesk.com/support/
    And also I have a few add-ons there but my account has no access. I have all the login details which I already created in JULY 2018, but says “There seems to be some problem with your account. Please contact your administrator.”
    Please help me fast…
    Thank you

    Plugin Author Jason Crouse

    (@coolmann)

    All fixed, closing this ticket here.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘How does Fix perfect count for pageviews?’ is closed to new replies.