How does image optimizing works?

Hey @hcmendez – To clarify, when you enable Jetpack’s Image CDN, your images are optimized and served from our servers to improve your site’s performance. However, we do not replace or overwrite the original image files on your site. The images remain stored in your Media Library with their original URLs.

The URLs you’re seeing (e.g., https://i0.wp.com/...) are the CDN-hosted versions that Jetpack serves to site visitors for faster loading. If you disable Jetpack’s Image CDN, your site should revert to using the original image URLs hosted on your server automatically. Images should not disappear because we don’t remove or replace your original image files.

I visited your site and I see the images are loading on the site on the website URL. Could you please confirm if the issue is still there?

If your images are still missing after disabling the Image CDN, it may indicate an issue unrelated to Jetpack (e.g., a caching issue probably).

Could you please ensure that your Media Library is intact and images in Media Library are loading? Also, if you have any cache plugins installed, please clear the site cache to see if that helps in resolving the issue.

Hi there, @hcmendez,

Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!