How does it know where my location is?

Hi,

Add your shop location to the WooCommerce settings and make sure it can be discovered by Google Maps. Plugin reads your location then from the settings.

Kim

Thanks, How can I test if it is working?

If you have already set up the fee at the plugin’s settings page, the plugin will display your fee at the WooCommerce’s checkout page, after the user has entered the shipping details.

If you are experiencing any problems, please see the FAQ section: https://www.ads-software.com/plugins/woo-distance-based-fee/

Kim

Hello Kim,

I’ve went through the link you gave me and I have checked my “log” as instructed.
These are the messages I’m seeing. My API key is not restricted.

Sun Jan 5 13:17:14 UTC 2020: This API project is not authorized to use this API.
Sun Jan 5 13:17:14 UTC 2020: {“destination_addresses”:[],”error_message”:”This API project is not authorized to use this API.”,”origin_addresses”:[],”rows”:[],”status”:”REQUEST_DENIED”}
Sun Jan 5 13:17:14 UTC 2020: {“destination_addresses”:[],”error_message”:”This API project is not authorized to use this API.”,”origin_addresses”:[],”rows”:[],”status”:”REQUEST_DENIED”}
Sun Jan 5 13:17:14 UTC 2020: This API project is not authorized to use this API.

You have not enabled the correct API. Try to enable following APIs:

Distance Matrix API
Places API for Web
Google Maps Geocoding API

Kim

Thank you,

It is working now. I do have a question however, how does the API pricing work? Will I ever have to start paying fees for it in the future?

Roger

Great to hear you got it working!

No, you don’t need to pay for the API usage, unless you make a huge amount of daily requests. And I mean really huge amount ??

Kim

Hi, I’m facing an issue where it is charging shipping for even virtual products. How can I avoid this?

I think what’s happening is because the shipping condition is not met, which is why it is charging the fixed fee instead.

I’m trying to charge a fixed fee when someone ships more than 10km away from my store as this is a local business. What settings should I use?

You can disable the fixed fee at the settings. Choose if the condition is not met, the shipping method will be disabled.

Kim

But I am trying to charge a fixed fee once consumers are further than 10km. If I remove the fixed fee, wouldn’t I charge no shipping at all?

So you need a feature, that disables the fee if the product is virtual, is that right? I can add this feature to the next version.

Kim

Yes, that’s absolutely correct! When will you be having the next update?

Ok, I’ll try to bring the next update on Friday.

Kim

Thanks alot Kim. You’re a life saver.