How does one resolve a problem with WordPress when no one responds.

Which hosting provider do you use?

How do I talk to a live person to resolve a wordpress problem

You would need to hire someone. WordPress is free software and this free, volunteer-staffed forum is the only support resource available via www.ads-software.com.

However, the error message you posted above suggests that this is a server configuration issue – not a WordPress one. So you do need to contact your hosts about it.

Being fairly new to WordPress I didn’t realize that one could not talk to a technician who wrote the software. If no one responds within the Forum offering help or a solution I have no where to turn because the Host Hub says it is a WordPress problem. Do you see why I’m frustrated having to meet update deadlines for the site.

Please pardon me if I have made a mistake in seeking help but where can I turn for assistance?

See esmi’s post above – you may need to hire someone. Your frustration is understandable, but these are 100% volunteer staffed forums so it’s just not possible to guarantee of any particular level of support in any time frame.

Thanks, I understand and will try the Web Hosting HUB once again.

There is some sort of configuration problem at your server. It is not delivering an element properly when it renders the page.

The browsers are correcting for it, but I don’t know when or where you are getting the error but I suspect this is the cause, The actual output (partly truncated):
<div class=”entry-content”>
<p><img class=”aligncenter” alt=”” src=”data:image/jpeg;base64,

[unnecessary, possibly hacked code removed – please do not post that kind of thing here ]

Sorry, it was just there to show that the server was delivering a raw jpg file as plain text. ??

Talked to Web Hosting Hub and they say there is nothing wrong on their end.
I can update the 2-end pages but the front page won’t update. It just goes to the Request Entity Too large Error. I’ve deleted a full page and some additional info on the sight thinking that the capacity limit was reduced. I don’t know where to turn right now. All the pages but the opening page are correct. Thanks for any suggestions.

Please take a look at these topics: Request Entity too Large

Thanks, I reviewed the listings but could not find one that I felt pertained to my situation or one that I could understand being a novice. I appreciate your response though. Maybe someone will come through for me. Thanks again.

Did you tell the people at Web Hosting Hub that they were using the incorrect mime type for the images?

I think that is what is causing the problem.

Try to add the following in your htaccess file or ask your host to increase post_max_size in their php configuration.

php_value post_max_size 104857600

Castordor, Web Hosting Hub is asking how many megabites is suggested to set the post-max-size.

Robin, The Tech at Web Hosting Hub didn’t seem to understand the suggestion that the mime type for the .png images was wrong. Can you explain further.

Thank you both for your help.

The default setting for post_max_size and upload_max_filesize is something like 2M, this is really too small. 100M or at least 50M should be good.

default_mimetype should be set to “text/html”.

always_populate_raw_post_data should be set to “ON”. Otherwise, the variable is populated only with unrecognized MIME type of the data.

Castordor, I made the changes to the cpanel and I am now able to update my web pages. I also deleted some graphics and reduced the size of the first page and everything is updating just fine now. Thank you very much for your help as it is greatly appreciated. I’m now able to meet my deadline on updating my web site.