how does this work?

  • Resolved andrew55

    (@andrew55)


    3 years, 5 months ago

    Hi, I need a serial number generator that will create a sn for each physical product ordered.

    1. If 3 products are ordered, will 3 separate serial numbers be created (1 for each separate product ordered)?

    2. Will 3 separate sn be created even if all products are the same (3 items of same product)?

    3. Will serial numbers be displayed in customer’s account under order details, as in the example screenshot I have shared?

    4, I will get pro version soon because I need date within serial number, but will the free version automatically generate a serial number for physical products when products are purchased?

    5. Can serial number be manually entered, for example, for order (pre-plugin) customers who have purchased products?

    Thank you for any clarification.

    screenshot

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author PluginEver

    (@pluginever)

    Hello @andrew55

    Just wanted to say a quick thank you for being our valued customer. We take all customer inquiries, requests, and comments seriously and do our best to help in whatever way possible.

    The answers to your queries are mentioned below-

    1. Yes, if three of the products are serial number-enabled, three separate keys will be assigned to the products.

    2. Yes, if a customer orders three quantities of the same product, three serial numbers will be delivered.

    3. No, our team has already worked on this feature. This feature will be available with the upcoming release.

    4. You can manually create serial numbers in the free version. Automatic serial numbers generation is a pro feature.

    5. Yes, Serial Numbers can be entered manually.

    We value your business and look forward to serving you. Please write to us anytime if you need help with another request in the future.

    Regards,
    Pluginever Support Team`

    Thread Starter andrew55

    (@andrew55)

    Thank you for response. I need serial numbers automatically generated, so I will need to purchase the pro version.

    Posting serial numbers in customer accounts is critical for us. Can you give an estimate of when next release will be?

    Plugin Author PluginEver

    (@pluginever)

    Hello @andrew55

    Yes, for automatic generation, you will be needing the pro version.

    Also, We haven’t declared any specific date yet. But we will try to release the feature ‘showing serial keys on the customer’s account’ ASAP.

    Regards,
    PluginEver

    Thread Starter andrew55

    (@andrew55)

    If possible, please let me know when feature ‘showing serial keys on the customer’s account’ is available, as this is what I really need plugin for. Once this is available, it will make sense for me to purchase pro version. Thank you.

    Plugin Author PluginEver

    (@pluginever)

    Hello @andrew55

    Since this is an upcoming feature and you want it immediately, you can instead go for a custom solution. To get the custom solution, please visit our site. Our live support team will help you out.

    Regards,
    Pluginever

    Thread Starter andrew55

    (@andrew55)

    Your custom fee is more than we can pay right now, but I appreciate the response. Please let me know an estimated time when feature ‘showing serial keys on the customer’s account’ will be available. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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