How is the tiny size on mobile issue resolved – it’s still happening

  • Resolved englishw5

    (@englishw5)


    7 years, 10 months ago

    I keep seeing this issue as resolved but never any direction on how to resolve it. I am using the free version/old-style because it is the only one that plays my animated apng images.

    That said I have had to restyle the gallery layout for true responsive gallery layout and the problem is particularly with images in an initial 5 column gallery.

    CSS restyling includes [x]nth child+1 clear:both and all images max-width:100%

    I think my adjustments are irrelevant however, and actually it would be simpler just to disable on mobiles – functionally, not stylistically – say like putting in a ‘disable on mobiles’ switch as seen in other light-boxes.

    Please let me know How has this issue been resolved – as marked in several of the pro version requests prior to this; any help including a disable function would be appreciated very much.

    • This topic was modified 7 years, 10 months ago by englishw5.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @englishw5
    If you have problem with the lightbox of the gallery in Macbook, please contact us [email protected]. This issue is very site-specific and not all users may have this, so that’s why we try to support independently.

    Thank you

    Thread Starter englishw5

    (@englishw5)

    Hi – thanks for the reply – sorry I should have mentioned: Android 6 on LG G4 P818 It’s fine on Windows 10 PC, Don’t use Apple anymore.

    the top gallery with 5 apng images

    Android spec screenshot

    • This reply was modified 7 years, 10 months ago by englishw5. Reason: correct links
    • This reply was modified 7 years, 10 months ago by englishw5.

    Ok, if you use it on Apple, inform us please

    Thank you

    Thread Starter englishw5

    (@englishw5)

    Oh, okay then I should remove it because I and others are using Android?

    Done. Unresolved, thanks

    Dear @englishw5
    Looks like there was misunderstanding between us, as from your message I understood that you had problem on IOS then said that you don’t use IOS any more.
    Sorry for this small misunderstanding between us.

    Please could you again mention the OS systems that has problems with our plugin and we will take care of it, but again, as the issue is site specific we will talk to you on email.

    Thanks for your understanding
    And we are waiting for your email

Viewing 5 replies - 1 through 5 (of 5 total)
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