How long does it take to purge the cache?

  • Resolved rbergeron81

    (@rbergeron81)


    7 years, 1 month ago

    Whenever I try to purge the cache by any of the available methods that the plugin offers, it seems to take forever for the pages to become uncached.

    Right now I have pages live on my clients site that appear broken because the cache will not clear. I know that there is nothing wrong with the pages, because I can see the correct page content when logged in.

    It says “Notified LiteSpeed Web Server to purge all caches.” how long should I expect this to generally take?

    • This topic was modified 7 years, 1 month ago by rbergeron81.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support LiteSpeed Lisa

    (@lclarke)

    It shouldn’t take long at all.

    Is it possible that there is another cache in play? Possibly a browser cache?

    When you check the response headers, do they indicate a LiteSpeed Cache hit? (This is a guide for checking the headers, if you are unfamiliar with what to look for.)

    Thread Starter rbergeron81

    (@rbergeron81)

    Just checked, the page shows X-LiteSpeed-Cache
    hit in Firefox, IE and Chrome when not logged in and immediately after a purge all.

    Here is the Environment Report: https://pastebin.com/p9fSKGXy

    Here is the debug.log: https://pastebin.com/942T7kiv

    Also, here is the page in question: https://insearchofyummyness.com/portfolio/

    It should be showing up with all of this content like this: https://www.screencast.com/t/oLcj6s3vYfH

    • This reply was modified 7 years, 1 month ago by rbergeron81.
    • This reply was modified 7 years, 1 month ago by rbergeron81.
    Plugin Support LiteSpeed Lisa

    (@lclarke)

    I loaded the page myself and checked your response headers, and I see that you have X-LiteSpeed-Cache (like you said) but also X-Sucuri-Cache. I’m not familiar with that one, but if you have two full-page caches running at the same time, it’s going to cause weird behavior.

    I recommend choosing one and sticking with that.

    Also, it says you are running nginx as your server? LiteSpeed Cache only works with a LiteSpeed server.

    I suspect one of those two things is your problem, but if I am misunderstanding your setup in some way, please let me know.

    Thread Starter rbergeron81

    (@rbergeron81)

    Okay, I just deactivated the LiteSpeed Cache plugin, but it is still showing in the response header as a hit.

    Is there extra steps I need to take to fully disable it?

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    Hmmm. How about your .htaccess file? Are there still LiteSpeed-related lines in it? If so, try removing them.

    Thread Starter rbergeron81

    (@rbergeron81)

    Yup, removed those lines too.

    I think you are right that there is other caching present, possibly through the sucuri security plugin.

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    I just wanted to add, if you’re still having problems after this, it’s most likely a server issue (as opposed to a plugin issue), and it’s not something we can help with on the WP forum. I’m sorry about that.

    If you create a ticket through our site or send email to bug at litespeedtech.com, though, the server support team can have a look.

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    Ah, just saw your other reply.
    Yes, definitely something going on with that sucuri plugin, but at the same time, the LiteSpeed-Cache header should no longer be there if you’ve deactivated the plugin. I suggest opening a ticket so you can get to the bottom of it. Good luck!

    Thread Starter rbergeron81

    (@rbergeron81)

    Okay, thanks for your help. I will look into this at the server level.

Viewing 9 replies - 1 through 9 (of 9 total)
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