How to renew listing

  • Resolved Mr Lucky

    (@voodoochill)


    4 years, 7 months ago

    I have ticked Turn on listing renewal option, however I cannot see how a user can renew their (free) listing when they go to edit it.

    Please can somebody explain how they do that, thankss

    • This topic was modified 4 years, 7 months ago by Mr Lucky.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi @voodoochill,

    Sorry that you ran into issues here!

    First, renewals right now only happen when you reach the renewal date (or just right before it). You don’t typically want to renew in the middle of the period (for example, if you have a listing that goes for 6 months, what does it mean to renew on month 2?)

    With that said, free listings are a weird combination of things–they are time limited, but you don’t pay for them. So at the end of the listing period, a renewal link will be sent to them which they must click to renew the listing for another period.

    Does that make more sense now?

    I hope that helps.

    Try that and let me know if you run into more issues.

    Thread Starter Mr Lucky

    (@voodoochill)

    First, renewals right now only happen when you reach the renewal date (or just right before it).

    Is it possible to set how long before the renewal date it is issued ?

    Thanks

    • This reply was modified 4 years, 7 months ago by Mr Lucky.
    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Yes–the notices are 100% configurable under Directory Admin->Manage Options, Email tab, Template-sub tab. Scroll to the bottom for “Notices” and then you can add a specific notice for X days before renewal, where X is your desired number of days.

    Try that and let me know if you run into more issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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