How to add required phone number field

  • Resolved hasanonuk

    (@hasanonuk)


    1 month, 3 weeks ago

    Hi, I am using Fast Cart by Barn2 to allow customers to checkout faster, it uses woocommerce’s checkout fields in the actual checkout section of the plugin, but I am having trouble finding how to edit woocommerce’s checkout fields to reflect in Fast Cart, my goal is to add a required phone number field underneath Contact Information, right under Email Address, I’m sure you can understand why a takeaway shop would require customers phone numbers, just in case a problem occurs.

    How would I be able to edit woocommerce’s checkout fields? when I check via theme customiser, it just states ‘Checkout can be customized in the Editor with your active theme.’, for reference, I am using Divi Theme.

    Thank you for reading.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Go to Woocommerce in your dashboard. Checkout fields > edit or add billing_phone > tick checkboxes ‘required’ ‘enabled’ etc. In Place holders add text to your liking that you want visible during checkout in customer phone number add box. ‘ example “add you phone number here in case we need to contact you about your order”

    Drag phone number section using mouse ( left click hold) under email or wherever you want using the ‘sort’ in far left column of billing fields (first name, last name, address etc).

    Dont forget to Save changes.

    • This reply was modified 1 month, 3 weeks ago by robroscob2.
    • This reply was modified 1 month, 3 weeks ago by robroscob2.
    Thread Starter hasanonuk

    (@hasanonuk)

    Good Afternoon, thank you for your reply but I am having difficulties finding the checkout fields you mentioned, on woocommerce, here are the only main options presented:
    https://imgur.com/a/NDxhGai

    I also tried to look into settings and status but couldn’t find the option ‘checkout fields’

    ok..search PLug in – Checkout Field Editor for WooCommerce free version will work

    Thread Starter hasanonuk

    (@hasanonuk)

    I downloaded the highest-rated/first plugin i could find by ThemeHigh, this is what I have done but I don’t see it updating on the frontend, I also cleared cache, even when It shows on the checkout form that for billing, phone number is required, it does not update on the front end, do you think this is a problem with fast cart at this point? heres the default checkout page that it uses for reference:

    Checkout – Ali’s BBQ & Pizza House

    Imgur: The magic of the Internet

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello hasanonuk,

    Thank you for contacting Woocommerce support.

    I understand you want to add a required phone number field under the email address in the Contact Information section. You’re using Checkout Field Editor for WooCommerce, Fast Cart by Barn2, and Divi Theme.

    Please note that customizing checkout fields is not possible directly with core WooCommerce.

    As your question involves the Fast Cart and Checkout Field Editor for WooCommerce plugins, I recommend reaching out to Barn2 and ThemeHigh support for guidance on achieving this customization.

    Let me know if you have any questions. ??

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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