How to allow customers to change their review?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    Please follow the solution below to let the customer know how to update the review
    How Can Customers Update Their Reviews?
    How to Reply to Reviews?

    Thread Starter Taco Fleur

    (@metacofleurcom)

    So, as I understand it, it’s impossible unless I pay for the plugin?

    Plugin Support pear8398

    (@pear8398)

    Not exactly. The customer can re-open the review reminder email and review form, then update the review.

    If the customer cannot find the original review reminder email, you will need to re-send the review reminder which is only available in the Pro version.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘How to allow customers to change their review?’ is closed to new replies.