How to allow other user role to have admin rights to reply to ticket submitter?

  • Resolved chibib0

    (@chibib0)


    13 years, 4 months ago

    How to allow other user role (ex. Author) to have admin rights to only reply to ticket submitter?

    I do have other support agents and I would like them to reply to the ticket submitter but not to create forms. How to allow them to do this?

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘How to allow other user role to have admin rights to reply to ticket submitter?’ is closed to new replies.