How to allow upload Adobe Ai & .eps file

It should be, but i believe this has to be allowed at a server or wordpress core level.

If using Apache you can use .htacess file, if using nginx its on a .ini file level.

Maybe you can try a plugin that can configure the file upload extensions.

Hello @ckfan123

I hope you’re well today!

@filipecostacom is right on that: this must be allowed first by the server and second by WeordPress core.

Unfortunately, the issue with .eps files is that apparently depending on server configuration they are “recognized” as various MIME types, regardless of the fact they use the same extension.

There’s a solution proposed that should help:

https://wordpress.stackexchange.com/a/366650

Adding this code to “function.php” of your theme (preferably a child-theme) should help and if it will allow you upload such file directly to Media Library, then Forminator should also allow/handle them.

Best regards,
Adam

Hi @wpmudev-support8 ,

Thanks for the reply.
I tried to add the codes into functions.php.
Then run the form again, still fail.

Is it possible that there are no options to tick :
https://www.dropbox.com/s/stjnx7vsb1xj69p/forminator.jpg?dl=0

Hello @ckfan123

I trust you’re doing well!

Please try the WP Extra File Types plugin, and allow though the plugin’s setting sna eps file type.

Edit the form and the Upload Field, open Settings tab, and set the Allowed filetypes to default.

I’ve tested this on my test site and could upload eps file types.

Let us know how it went.

Kind regards,
Nastia

Thanks @wpmudev-support9 for the reply.
Installed and activated the plugin.

Upload of ai and eps file still not allowed.

Is there anyway, I can make it an options to tick in forminator?
I read the forum in Forminator pro, it is possible.

Thanks.

Hello @ckfan123

I trust you’re doing well!

I’ve tested both plugins on my site and there was no issue. It is not coming from the Formiantor end, if the WordPress/Server is not allowing this type of file being uploaded

Would you please try to upload the .eps file from the media library and see if the same error will be shown?

Also please contact your hosting provider to makes sure they have no restriction added.

Please advise,

Kind regards,
Nastia

Hi @ckfan123,

Hope you are doing well!

We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

Kind Regards,
Nithin