How to ask for help – please read!

  • ResolvedPlugin Support Stef (a11n)

    (@erania-pinnera)


    1 year, 10 months ago

    Hi there, and welcome to the Jetpack CRM plugin forum. Our forum is frequently checked by Jetpack CRM Happiness Engineers and some of our developers, and we’ll try to help you as much as possible.

    Paying Jetpack CRM and extensions customers

    If you have purchased a Jetpack CRM bundle or any of our premium extensions (add-ons), you can receive priority support here:
    https://app.jetpackcrm.com/support

    Pre-sales questions can be submitted here:
    https://kb.jetpackcrm.com/pre-sales/

    Please do not use one user’s thread to get help for your issue. Even if the issue seems similar, please?start your own thread?per the?Forum Welcome.

    Customization

    We cannot customize our plugin (and add-ons) on-demand, nor can we support third-party customizations. A customization is anything that changes the way our theme looks or functions relative to how we make it available to you.

    Sharing details

    Please share your URL and screenshots of the issue with us; that will help us understand your challenge better. You can create screenshots using something like Snipboard or Imgur and post the link here.

    Do NOT share login or password details with us. This is a public forum.

    • This topic was modified 1 year, 7 months ago by Jan Dembowski. Reason: Corrected support link to start new topic
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