• Resolved Shane

    (@shaneoriordan)


    Hi there.

    I am looking at purchasing WooCommerce Subscriptions and was wondering if there is a way to auto switch subscriptions?

    For example, I am selling a product and spreading the cost over 2 years. After this time I want the customer to only pay for my maintenance services.

    Is there a way that, after two years the subscription for the purchase of the product can switch to the maintenance package, or does this have to be done manually?

    Many thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there!

    Given that WooCommerce Subscriptions is a WooCommerce.com product, you’ll get the best pre-sales support via WooCommerce.com.

    For example, I am selling a product and spreading the cost over 2 years. After this time I want the customer to only pay for my maintenance services.

    There isn’t a way to switch subscriptions automatically. Customers can do it from their My Account page if you’ve given them the option, but it doesn’t sound like what you’re looking for. You could also create an order for your customers, then send them a pay now link:
    https://docs.woocommerce.com/document/subscriptions/add-or-modify-a-subscription/

    Plugin Support RK a11n

    (@riaanknoetze)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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