How to autoplay 3d model

We have the same problem. Neither with .fbx nor .gltf the simulation is running.

• This reply was modified 9 months, 2 weeks ago by christiankochfakoch.

I have the same problem, even having the paid pro version. It seems that the online help for this plugin is not good.

Hello,

The autoplay feature is a premium feature and is only available for ‘Lite Viewer.’

Please let us know if you have any other questions.

Thank you.

Hi, I have pro version, Lite Viewer enabled and autoplay activated, but I cannot see the model -I get a white screen and lots of js errors in console.

However, if I use the Advanced viewer, I can see the model, but it does not autoplay.

What settings do I need to get this to work?

Thanks

Hello

it’s a public place, if you have no problem, could you please send the model page link?

Thank you

Hi,

I did email the links and attachments to you. The robot 3d model is here: https://sketchfab.com/3d-models/robot-93c9ff1cac014cc382e8666c873cdd70

Thanks