How to cancel all subscriptions?

  • Resolved betosaenzz93

    (@betosaenzz93)


    6 years, 4 months ago

    Hi!, I want to know how can I cancel all of the subscriptions of my website?, I already cancelled all of them but still charging to my customers. I have to fix it as soon as possible.

    Thanks

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  • Plugin Author YITHEMES

    (@yithemes)

    When you delete a subscription you should make sure that the subscription registered on the gateway is deleted too.
    In the free version the only gateway available is PayPay, so in your account PayPal you should check the subscriptions and suspend them if necessary.
    Probably you didn’t add the API keys inside PayPal settings so the plugin can’t suspend automatically the subscription on PayPal when you cancel it from your site.

    Thread Starter betosaenzz93

    (@betosaenzz93)

    thanks, I managed to cancel all of them throug paypal :3

Viewing 2 replies - 1 through 2 (of 2 total)
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