How to cancel on-going post notifications

  • Resolved riadm

    (@riadm)


    5 years, 10 months ago

    Hi,

    There was an issue with one of my latest post notification email, so I went to the MailPoet Post Notification tab. After clicking the “history” link, i was able to “pause” the post notifications, fix it, and republish/send.

    The paused notification email seems to have stayed as “paused” in the history list. Is there a way to cancel it entirely ?

    Since then, i have been encountering another issue that may or may not be linked to that. I always plan my posts, so they are set to be published on a specific date and usually the post notifications went smoothly at the same time posts were published but now it seems to be “blocked” by that pending email situation.

    Thank you for your help,

    Riad

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author MailPoet

    (@mailpoet)

    Hello Riad, action like pause and cancel and delete of post notifications is limited.

    Can you get in touch with our support via the form (blue icon) at the bottom right of your MailPoet pages?

    We’ll be happy to reply and resolve sending issues for you.

    Thanks!

    Thread Starter riadm

    (@riadm)

    Hi,

    Thanks for your response, I just reached out through the blue icon as requested.

Viewing 2 replies - 1 through 2 (of 2 total)
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