How to change status of a unsubscribed user back if subscribe again

  • Resolved celin007

    (@celin007)


    4 years, 10 months ago

    User A unsubscribed through email. The same user A tries to subscribe again using the same email id. Success message shows when tries to login but when navigate to the backend (Email Subscribers -> Audience ), the status of user A is unsubscribed.

    If tries again to subscribe through the front end of the website, it shows the message- email already exists.

    How to solve this?

    • This topic was modified 4 years, 10 months ago by celin007.
    • This topic was modified 4 years, 10 months ago by celin007.
Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘How to change status of a unsubscribed user back if subscribe again’ is closed to new replies.