• Resolved marperacet

    (@marperacet)


    I am currently testing this plugin, which I think is very good, but when viewing it on a mobile device, the heights of the text lines in the title and name of the Survey are too spacious and, on the contrary, in the description of the survey, the opposite is true, the height of the lines should be increased. I appreciate if you can help me resolve this problem as soon as possible, since I urgently need to have the survey ready. Kind regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @marperacet,

    Thank you for the topic.

    I would like to mention that you can achieve your desired result with the Custom CSS code.
    As per your ticket, our Dev Team has created the following CSS code special for you.

    Please take this Custom CSS code and insert it into the Surveys > particular survey > Styles tab > Custom CSS option.
    Then, replace YOUR_SURVEY_ID with the corresponding Survey ID (e.g. 1, like this div[id^=’ays-survey-container-1′]).
    And instead of the HEIGHT, define your desired height.

    We offer you the following sizes to put accordingly: 1.3, 1.6, 1.2.
    Do not delete the space after it.
    Do not forget to clear the cache afterward.

    @media only screen and (max-width: 600px) {
    /* For section title */

    div[id*=ays-survey-container-YOUR_SURVEY_ID].ays-survey-container .ays-survey-sections .ays-survey-section-title-row-main{
    line-height:HEIGHT !important;
    }
    /* For survey title */

    div[id*=ays-survey-container-YOUR_SURVEY_ID].ays-survey-container .ays-survey-title{
    line-height:HEIGHT !important;
    }
    /* For section description */

    div[id*=ays-survey-container-YOUR_SURVEY_ID].ays-survey-container .ays-survey-section-desc{
    line-height:HEIGHT !important;
    }
    }

    Please check it on your mobile device and let us know whether it meets your requirements or not.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @marperacet,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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