Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @neal86,

    Have you correctly set up WooCommerce pages at WooCommerce → Settings → Advanced > Page Setup section?

    Ideally, the pages should be as explained in this documentation: https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-26

    Kindly check and let us know.

    Thanks.

    Thread Starter neal86

    (@neal86)

    HI, I just setup the pages (https://prnt.sc/12lonon) but still not work

    Plugin Support abwaita a11n

    (@abwaita)

    Thanks for getting back.

    I checked the site and it seems that the Checkout button is now working correctly.

    As for the Cart button, not quite sure why it is linking to the shop page. Could you try creating a new cart page by:
    a. Deleting the existing cart page
    b. Creating a new blank page and then adding the shortcode [woocommerce_cart]
    c. Setting the new page as the cart page at WooCommerce → Settings → Advanced > Page Setup section

    Let us know if the issue persists once you’ve tried this.

    Thanks.

    Thread Starter neal86

    (@neal86)

    Hi, thank you for your quick reply,
    i have tried add the new page, and set it as the checkout page, still not work, both cart page and check out page.

    Plugin Support RK a11n

    (@riaanknoetze)

    In order to troubleshoot this further, please do the following:

    • Share a copy of your status report as found under **WooCommerce > Status**
    • Share a screenshot of your WooCommerce settings found under **WooCommerce > Settings > Advanced > Page Setup** **WooCommerce > Settings > General**
    • Confirm whether you’re seeing the same thing even after switching to a default theme like Storefront or TwentyTwenty?

    Thanks!

    Rambo

    (@rahul020691)

    Looks like RK got you covered. I am removing my answer.

    Thread Starter neal86

    (@neal86)

    Hi, there is the wc status, I copy the wc setting from another size, I’m not sure if it is the problem. is that possible to help check on my site? I can create a admin access for you, please send me your email please.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://nicec.club
    Site address (URL): https://nicec.club
    WC Version: 5.2.2
    REST API Version: ? 5.2.2
    WC Blocks Version: ? 4.7.2
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.1.5
    Log Directory Writable: ?
    WP Version: 5.7.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1k-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.2.2
    WC Database Prefix: qrq_
    Total Database Size: 37.84MB
    Database Data Size: 25.24MB
    Database Index Size: 12.60MB
    qrq_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    qrq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qrq_woocommerce_order_items: Data: 0.28MB + Index: 0.09MB + Engine InnoDB
    qrq_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.92MB + Engine InnoDB
    qrq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qrq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_actionscheduler_actions: Data: 0.44MB + Index: 0.50MB + Engine InnoDB
    qrq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_actionscheduler_logs: Data: 0.36MB + Index: 0.30MB + Engine InnoDB
    qrq_categorymeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    qrq_comments: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
    qrq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_member_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_nextend2_section_storage: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
    qrq_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_nextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    qrq_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
    qrq_options: Data: 11.52MB + Index: 0.33MB + Engine InnoDB
    qrq_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_portfolio_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_postmeta: Data: 4.52MB + Index: 6.03MB + Engine InnoDB
    qrq_posts: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
    qrq_product_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_usermeta: Data: 1.52MB + Index: 0.81MB + Engine InnoDB
    qrq_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    qrq_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wc_customer_lookup: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
    qrq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qrq_wc_order_product_lookup: Data: 0.14MB + Index: 0.19MB + Engine InnoDB
    qrq_wc_order_stats: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
    qrq_wc_order_tax_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    qrq_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    qrq_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qrq_wpam_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_affiliates_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_creatives: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_impressions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_tracking_tokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_tracking_tokens_purchase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpam_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wt_iew_action_history: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    qrq_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qrq_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 371
    customize_changeset: 19
    faq: 10
    member: 8
    nav_menu_item: 67
    page: 22
    porto_builder: 7
    post: 11
    product: 29
    product_variation: 96
    revision: 15
    shop_order: 882
    shop_order_refund: 137
    wpcf7_contact_form: 6
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (16) ###
    
    Contact Form 7: by Takayuki Miyoshi – 5.4.1
    Google Tag Manager for WordPress: by Thomas Geiger – 1.12.3
    Imagify: by WP Media – 1.9.14
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
    Porto Theme - Functionality: by P-Themes – 2.0.6
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Smart Slider 3: by Nextend – 3.4.1.17
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.11
    Additional Variation Images Gallery for WooCommerce - Pro: by Emran Ahmed – 1.2.4
    Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.2.5
    WooCommerce Photo Reviews Premium: by VillaTheme – 1.1.4.9
    WooCommerce: by Automattic – 5.2.2
    WordPress Importer: by wordpressdotorg – 0.7
    WP-CFM: by Forum One – 1.7.2
    WP Rocket: by WP Media – 3.8.8
    Smart Image Resize PRO: by Nabil Lemsieh – 1.5.0
    
    ### Inactive Plugins (12) ###
    
    Gratisfaction- Loyalty Rewards Referral Birthday and Giveaway Program: by Appsmav – 4.0.0
    Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
    Import and export users and customers: by codection – 1.17.5
    Insert Headers and Footers: by WPBeginner – 1.6.0
    Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.0.1
    SG Optimizer: by SiteGround – 5.7.20
    Stripe For WooCommerce: by Payment Plugins
    [email protected] – 3.3.0
    
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.12
    WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
    WP Affiliate Manager: by wp.insider
    wpaffiliatemgr – 2.8.3
    
    WP All Import: by Soflyy – 3.5.6
    WP File Manager: by mndpsingh287 – 7.1.1
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #8 - /shop/
    Cart: #9 - /cart/
    Checkout: #10 - /checkout/
    My account: #210 - /my-account/
    Terms and conditions: #2102 - /terms-and-conditions-2/
    
    ### Theme ###
    
    Name: Porto
    Version: 6.0.7
    Author URL: https://www.portotheme.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: porto/woocommerce/archive-product.php
    porto/woocommerce/cart/cart-empty.php
    porto/woocommerce/cart/cart-shipping.php
    porto/woocommerce/cart/cart-totals.php
    porto/woocommerce/cart/cart.php
    porto/woocommerce/cart/cross-sells.php
    porto/woocommerce/cart/mini-cart.php
    porto/woocommerce/cart/proceed-to-checkout-button.php
    porto/woocommerce/cart/shipping-calculator.php
    porto/woocommerce/checkout/form-billing.php
    porto/woocommerce/checkout/form-checkout.php
    porto/woocommerce/checkout/form-coupon.php
    porto/woocommerce/checkout/form-login.php
    porto/woocommerce/checkout/form-pay.php
    porto/woocommerce/checkout/form-shipping.php
    porto/woocommerce/checkout/payment-method.php
    porto/woocommerce/checkout/payment.php
    porto/woocommerce/checkout/review-order.php
    porto/woocommerce/checkout/thankyou.php
    porto/woocommerce/content-product-cat.php
    porto/woocommerce/content-product.php
    porto/woocommerce/content-single-product.php
    porto/woocommerce/content-widget-product.php
    porto/woocommerce/global/form-login.php
    porto/woocommerce/global/quantity-input.php
    porto/woocommerce/global/wrapper-start.php
    porto/woocommerce/loop/add-to-cart.php
    porto/woocommerce/loop/loop-end.php
    porto/woocommerce/loop/loop-start.php
    porto/woocommerce/loop/no-products-found.php
    porto/woocommerce/loop/orderby.php
    porto/woocommerce/loop/pagination.php
    porto/woocommerce/loop/rating.php
    porto/woocommerce/loop/sale-flash.php
    porto/woocommerce/myaccount/dashboard.php
    porto/woocommerce/myaccount/downloads.php
    porto/woocommerce/myaccount/form-add-payment-method.php
    porto/woocommerce/myaccount/form-edit-account.php
    porto/woocommerce/myaccount/form-edit-address.php
    porto/woocommerce/myaccount/form-login.php
    porto/woocommerce/myaccount/form-lost-password.php
    porto/woocommerce/myaccount/form-reset-password.php
    porto/woocommerce/myaccount/lost-password-confirmation.php
    porto/woocommerce/myaccount/my-account.php
    porto/woocommerce/myaccount/my-address.php
    porto/woocommerce/myaccount/my-downloads.php
    porto/woocommerce/myaccount/my-orders.php
    porto/woocommerce/myaccount/navigation.php
    porto/woocommerce/myaccount/orders.php
    porto/woocommerce/myaccount/payment-methods.php
    porto/woocommerce/myaccount/view-order.php
    porto/woocommerce/order/form-tracking.php
    porto/woocommerce/order/order-details-customer.php
    porto/woocommerce/order/order-details.php
    porto/woocommerce/order/order-downloads.php
    porto/woocommerce/order/tracking.php
    porto/woocommerce/single-product/add-to-cart/simple.php
    porto/woocommerce/single-product/add-to-cart/variable.php
    porto/woocommerce/single-product/meta.php
    porto/woocommerce/single-product/product-attributes.php
    /home/customer/www/nicec.club/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php
    /home/customer/www/nicec.club/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php
    porto/woocommerce/single-product/rating.php
    porto/woocommerce/single-product/related.php
    porto/woocommerce/single-product/review-meta.php
    porto/woocommerce/single-product/review-rating.php
    porto/woocommerce/single-product/review.php
    porto/woocommerce/single-product/sale-flash.php
    porto/woocommerce/single-product/short-description.php
    porto/woocommerce/single-product/tabs/tabs.php
    porto/woocommerce/single-product/title.php
    porto/woocommerce/single-product/up-sells.php
    porto/woocommerce/single-product-reviews.php
    
    ### Action Scheduler ###
    
    Complete: 1,525
    Oldest: 2021-04-30 12:00:11 -0700
    Newest: 2021-05-07 12:16:41 -0700
    
    Pending: 1
    Oldest: 2021-05-08 12:16:41 -0700
    Newest: 2021-05-08 12:16:41 -0700
    
    ### Status report information ###
    
    Generated at: 2021-05-07 12:29:03 -07:00
    
    Plugin Support abwaita a11n

    (@abwaita)

    Hi @neal86,

    I took a look at your site and it seems that the cart and checkout buttons are correctly pointed to the correct WooCommerce pages. Just checking, are you still facing the issue you mentioned earlier?

    ***A side note, kindly do not request or offer contact info and login credentials on the forums. It is prohibited by the forum guidelines.***

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @neal86,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved for the overall health of the forums. Hopefully, your issue was solved.

    Please feel free to open a new thread if you have any further questions.

    Cheers!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘How to change the link of the cart icon’ is closed to new replies.