• i need to know how to change username & password on my website…i get the window that asks for username and password…

    any other suggestions….this has just happened since i got my FTP program….help

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  • Cathy Mitchell

    (@multitalentedmommy)

    Which URL do you get the request from? – Is it a wordpress request? or your FTP account?

    If it’s your new wordpress account, you can click on “lost your password” and follow the instructions.

    If it’s your FTP program, it depends which one you have. For cpanel, the password was set by my hosting provider initially, and then when I access it, I can change it at will.

    I also use Filezilla as an FTP program. To get into Filezilla does not require a password. But Filezilla logs into my host server to retrieve/send information. To make THAT connection, requires the user & password combo that I received from my host when I first signed up. They can reset that password for you too if you have lost it.

    Does that help?

Viewing 1 replies (of 1 total)
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