How to check Give Cron Activity

  • Resolved sshahid12

    (@sshahid12)


    1 year, 7 months ago

    Hello,

    We created recurring donation in Give and was wondering how can i check what time is each persons money taken out? Can i schedule a cron activity based on donation to be taken out all at one time regardless of time the persons purchases the donation?

    When i checked under wp>tools>give_daily_scheduled_events> it says once a day (so i suppose thats based on time a person buys that donation)?

    Can we are set a specific time of withdrawal for a donation we create?

    Also for Reccurring Donation can we set specific “start date and end date”
    Example April 11-21 (10 days)
    Anyone who purchases within these days will be charged whether they purchase in the beginning or near the end like April 15th

    • This topic was modified 1 year, 7 months ago by sshahid12.
Viewing 1 replies (of 1 total)

  • Hi @sshahid12,
    Glad you reached out, this is a great question.

    First, if you have the Recurring Donations add-on, you have access to our Priority Support team at givewp.com/priority-support/. They will be the best folks to answer questions about add-ons for you, I can’t provide support for paid products here in the forum. I do have some information you may find helpful in the meantime:

    At the moment it isn’t possible to set subscription start dates/times within GiveWP based on the integrations GiveWP has with payment gateways. This has been a popular topic between GiveWP and its users, and we are tracking feature requests for start dates and times for future updates. You can find the post for tracking the ability to create subscription start times here: https://feedback.givewp.com/feature-requests/p/subscription-start-times

    The post for start dates is here: https://feedback.givewp.com/feature-requests/p/subscription-start-dates

    And the post for end dates is found here: https://feedback.givewp.com/feature-requests/p/subscription-end-dates-for-recurring-donations

    I’m linking your ticket to those posts so we can reach back out here to update you once we have a resolution.

    I’ve recently run a number of tests to monitor the behavior of subscriptions and payment gateways, and in my tests payment gateways renew subscriptions at approximately the same time they are created. For example, I created a daily Stripe subscription at 1:23 pm. This subscription renewed each day within 2 minutes of the original time. This was true for Stripe, PayPal, Square, Authorize.net and Mollie.

    This behavior is dictated by the payment gateway, so I can’t guarantee how it will continue, but it is a good picture of what to expect.

    If you have other questions about this, I’d recommend reaching out to the Priority Support team. I’ll go ahead and mark this as resolved for now, but we’ll be happy to follow up with you there. Have a great day!

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