The plugin is apparently working flawless for 9,000+ installs. So in your case it’s either a technical problem that a developer can debug, or more likely it’s a configuration/usage issue.
If you have the correct object-cache.php
file in /wp-includes/
and the Debug Bar plugin show cache hits and the admin panel tell you the server is connected. You’re probably not looking at the right Redis database.
If you are 101% certain the the configuration is correct and you’re looking at the right Redis database, then I’d suggest hiring a developer the manually debug the object-cache.php
to see if keys are set and returned.
If that’s not an option, I can add a debug tool to the next release, but that would take a week or longer.