• Resolved Quentinius

    (@shred101)


    Basically, I have a successful transfer apparently. However, I’d like to check the transferred site before I switch domain name. I have the temp URL but it redirects to my current primary domain. Have tried clearing my cache and cookies. How do I access the temp domain?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Delyan Delov

    (@delyandelov)

    Hello @shred101,

    Most probably there is some configuration that is forcing the redirect to your actual domain. Unfortunately, I cannot provide more detailed information without a deeper investigation of the transferred site.

    Could you please provide us with the domain name of the live site so we can check further? Alternatively, you can post a ticket to from your SiteGround account and our support team will help you check your transferred site.

    Plugin Support Gergana Petrova

    (@gpetrova)

    Hello @shred101,

    We haven’t heard back from you in the past couple of days and we will be marking the topic as Resolved.

    In case you’re still experiencing the issue and you’re not comfortable with sharing your domain in the forum – feel free to open a Support Request from your SiteGround account, so we can take another look.

    Best Regards,
    Gergana Petrova

Viewing 2 replies - 1 through 2 (of 2 total)
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