How to claim my $125 Ads Credit?

Hi @ckaiser3,

Can you share a bit more on the expectations you have for that credit? I’m asking as I couldn’t track down any mention of that on any of the following pages:

• The product info page: https://woo.com/products/pinterest-for-woocommerce/
• The documentation page: https://woo.com/document/pinterest-for-woocommerce/

If this credit is a marketing feature from the Pinterest team, you’d need to reach out to their support team directly for more guidance.

Thanks!

It is stated plainly, right on the www.ads-software.com Plugin details page for the plugin. Right under where it says Pinterest Ads : https://www.ads-software.com/plugins/pinterest-for-woocommerce/

Craig

Well? I’m still waiting for your explanation on this. If you are not giving $125 in Pinterest ad credits you should remove that verbage from your plugin description.

Hi there @ckaiser3

The $125 Pinterest Ads credit is a special offer available to new advertisers on Pinterest, and the team at Pinterest themselves should be able to assist with the $125 credit for $15 spend offer, which they are making.

Here’s the link to the Pinterest Ads Help Center:?Pinterest Ads Help Center

Please let us know if you have any further questions. We will be happy to help.

I have contacted Pinterest previously and they said they knew of no such ad credits. In addition, the link you gave me brings up a 404 error. If this was originally for new advertisers, I never received any credits from them when I began advertising, nor did they inform me of any such credits being available. There are no promotion offers listed anywhere in my Pinterest business account. It appears that if they did offer free ad credits, they no longer do that. You may want to take down that offer notice on your plugin page.

Here is a post to the Pinterest Business Community dated November 2023 :
https://community.pinterest.biz/t5/find-support-and-learn-from-other-small-businesses/pinterest-ad-credits-for-new-accounts/td-p/66759

Hi again @ckaiser3

Pinterest occasionally runs marketing offers that you can apply to your advertiser account. If you’re eligible for a credit (a promotional amount that is added to your account to spend on ads) or you applied for a coupon (a discount toward billing), you can see this offer in your account.

As far as we are aware, this promotion is still active.

Be mindful that credits and coupons are not automatically applied to your account. You need to redeem a credit or a coupon to activate them. Additionally, all credits and coupons have an expiration date, after which the offer will no longer apply.

Before you claim a credit or coupon, make sure that:

• You’re using the account that you’ll be running campaigns in. Credits and coupons are not transferable between accounts.
• You’ve successfully paid a bill. Before a credit or coupon can be applied to your account, you need to have a bill that’s been paid and processed. It can take up to two billing cycles before you see the credit in your account.

https://help.pinterest.com/en/business/article/billing-credits

If you are still having issues with seeing the coupon for the credit, please reach out to us via your Woo.com profile, or send an email to [email protected], including your System Status Report in the email, and a link to this thread.