How to clean up cancelled carts?

  • Resolved Stonehenge Creations

    (@duisterdenhaag)


    3 years, 7 months ago

    The only way a website owner can check the layout of his EDD checkout page is by putting a download in the cart. But if you empty the cart, EDD seems to save it as a “Cancelled Payment” even though a payment has never been initiated for these entries.

    These entries do not show up anywhere in the back-end (I created myself as a customer to be able to test), but they show in the front-end Purchase History.

    How do I delete this clutter?

    https://paste.pics/56134d1dcc359b648758b494cfceac73

Viewing 1 replies (of 1 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hey @duisterdenhaag

    A payment is recorded when the customer clicks the Purchase button on the page so from what I can tell the purchase has been started but it has not been completed (for example with PayPal if you close the webpage when you get to the PayPal’s website).

    What you can do is simply delete those payments from the Downloads > Payment History page.

    Regards

Viewing 1 replies (of 1 total)
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