• Resolved paulgunning

    (@paulgunning)


    Hi, having issues with collapsing a sticky header section using Visual Composer that contains a number of other plugins such as ubermenu, gtranslate and revslider. Have used the roll your own DIV method but it’s refusing to collapse.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author twinpictures

    (@twinpictures)

    Seems you do not have the plugin installed or activated.
    Issue marked as resolved.

    Thread Starter paulgunning

    (@paulgunning)

    Plugin Author twinpictures

    (@twinpictures)

    Again, the plugin does not seem to be installed or activated. We do not see any collapse-o-matic elements anywhere on the links you have sent.

    In the future, please be more detailed in describing the problem and exactly which elements are affected.

    Thread Starter paulgunning

    (@paulgunning)

    The plugin is activated and view source on that page you can search for <span id=”monkey1″ class=”collapseomatic” title=”Fast Monkey”>Fast Monkey</span>

    Plugin Author twinpictures

    (@twinpictures)

    We checked again (for a third time) and still no collapse-o-matic elements are on the page. Please verify url and element, maybe as a logged out user?

    Thread Starter paulgunning

    (@paulgunning)

    I cleared and deleted the caching and logged out. Please try again. There should be Fast Monkey text under menu on left hand-side.

    Plugin Author twinpictures

    (@twinpictures)

    Sorry, there seems to be a major communication issue here.

    It seems we are looking at to entirely separate websites. Do you have some kind of DNS redirection or geofencing installed? Again, we are checking: https://clatest.makeitwellness.com.au/aboutus/ and nothing is matching up to your description.

    Until that issue is resolved, we can not be of any assistance.

Viewing 7 replies - 1 through 7 (of 7 total)
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