• Resolved thesaintindiano

    (@thesaintindiano)


    I’m using Kadence Woocommerce Email Designer for woo-commerce and wondering that is there any way to customize email for cancellation?
    I can’t see order no. link because of font text being white. How is the font getting white?

    One more question, how to put margin below order details after cancel request so that there is a gap before “Your order cancellation request is submitted” notice.

    Thanks & Regards
    Indiano

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Hi,

    Font will be getting white because ofthe custom plugin used by you

    please contact the plugin that you are using for customizing the email they will be able to tell the CSS that can be added in there template to change the font color

    or you can also add some custom CSS in the email using the below code (this goes in your theme functions.php file) you can add css in this to make the font blank

    
    add_filter( 'woocommerce_email_styles', 'bbloomer_add_css_to_emails', 9999, 2 );
     
    function bbloomer_add_css_to_emails( $css, $email ) { 
       $css .= '
       [here you will write your custom code to change the color you want]
       ';
       return $css;
    }
    
    
    Thread Starter thesaintindiano

    (@thesaintindiano)

    Hi Rajesh,
    Thanks for a quick response. The other texts in the sentence with the order number are not white rather order number only. I have attached the image links below.
    https://pasteboard.co/JOT9fUF.png
    https://pasteboard.co/JOT9Ne6.png

    Thanks
    Indiano

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Hi,

    The order number in there are link
    and your custom Email desing is making the link color as white

    thats why the order number is not visible

    you can contact your custom plugin developer on how to make the Custom css for your custom email template to make the Black

    or you can even try adding this Custom code to your theme functions.php file this will add the CSS in email to make link black , (this code works for adding CSS in woocommerce email template I am not sure if it will work for your Custom email template but you should try it out)

    
    add_filter( 'woocommerce_email_styles', 'bbloomer_add_css_to_emails', 9999, 2 );
     
    function bbloomer_add_css_to_emails( $css, $email ) { 
       $css .= '
       a{ color: black; }
       ';
       return $css;
    }
    
    Thread Starter thesaintindiano

    (@thesaintindiano)

    Hi Rajesh,

    I have tried using CSS method but the link is still white. I can see the link color setting in Kadence email customizer and it’s blueish.
    Image link:
    https://pasteboard.co/JPlauXJ.png

    Thanks
    Indiano

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Sorry you need to contact the email customizer plugin used by you

    as issue is caused becuase of use of the customizer plugin we cant resolve the issue on our end

Viewing 5 replies - 1 through 5 (of 5 total)
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